Privacy Policy

1. Introduction

OpenResourceLighthouse ("we," "our," or "us") is dedicated to maintaining your privacy. This Privacy Policy outlines our practices for collecting, using, revealing, and protecting your information when you access our website openresourcelighthouse.top or procure our yacht charter services.

By utilizing our services, you agree to the data procedures detailed in this policy. This policy is in alignment with current privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy legislation.

2. Information We Collect

2.1 Personal Information

We gather personal information that you willingly furnish when you:

• Reserve a yacht charter
• Reach out to us via our website or telephone
• Sign up for our newsletter
• Complete forms on our site
• Engage in surveys or promotional events

Such information can include:

• Your name and contact details (email, phone, address)
• Financial details (handled securely by third-party services)
• Your preferences and specifications for charters
• Details for emergency contact persons
• Any dietary restrictions or health-related information (if disclosed)

2.2 Information Collected Automatically

Automatic data collection occurs when you navigate our website, regarding your device and how you interact with our site:

• IP address and geographic details
• Type and version of your browser
• Web pages viewed and duration of visit on our site
• Source websites
• Device specifics (model, screen resolution, etc.)

2.3 Cookies and Similar Technologies

We employ cookies and related tracking methods to enhance your experience on our website. These technologies facilitate us in:

• Storing your preferences
• Assessing website usage and performance
• Providing tailored content
• Enhancing our offerings

You can adjust cookie preferences through your web browser settings or our cookie consent tool.

3. How We Use Your Information

The data we accrue is used for the purposes such as:

• Service Provision: Conducting yacht charter services, managing reservations, and interacting regarding your bookings
• Support for Customers: Addressing your questions and offering assistance when needed
• Processing Transactions: Managing payments and invoicing details
• Ensuring Safety and Security: Overseeing the safe conduct of our services and preventing fraudulent activities
• Direct Marketing: Forwarding marketing materials and news to you (upon your approval)
• Improving our Website: Analyzing user interaction patterns and refining our website's functionality
• Adherence to Legal Obligations: Complying with prevailing laws and legal mandates

4. Disclosure and Sharing of Information

Your personal information is neither sold, exchanged, nor leased to third parties. The circumstances under which we may share your data are:

4.1 With Service Providers

We may share data with trusted service providers assisting in: payment management, website maintenance and hosting; email outreach; analytics and performance evaluation; and customer support services.

4.2 Legal Obligations

In the case of legal requirements, we may need to disclose your information in adherence to laws, legal processes, or in emergencies, as well when investigating potential unauthorized or unlawful activities.

4.3 Business Reorganizations

During a merger, acquisition, or the sale of company assets, your information may be part of the assets transferred.

5. Data Security

We use prudent technical and organizational strategies to safeguard your personal data from unauthorized access, manipulation, exposure, or destruction. These strategies encompass encryption, secure servers, controlled access, periodic assessments, and training of our staff.

Please be aware, however, that no method of electronic storage or data transmission over the internet can be guaranteed to be entirely secure. Absolute security of your data cannot be fully ensured.

6. Retention of Data

We retain your personal data only for as long as necessary for the purposes it has been collected for or as necessitated by legal requirements. Common retention periods include:

• For charter reservations: 7 years (due to tax/legal reasons)
• For marketing communications: until you opt-out or request deletion
• For web analytics data: 26 months
• For customer service interactions: 3 years following the last communication

7. Your Rights and Choices

You have rights to access, amend, erase (in compliance with the law), port, opt out of marketing, and control cookies. To enact these rights, please reach out to us via the details below.

8. Third-Party Services

8.1 Google Analytics

We utilize Google Analytics for assessing website traffic. An opt-out is available through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Integrations

Our site may feature links to social media platforms, each with its privacy considerations.

8.3 Payment Processing Partners

Monetary transactions are managed by third-party processors adherent to the PCI DSS standards.

9. International Data Movement

We may transfer and process your information in nations other than United States. When doing so, we implement protections in accordance with relevant privacy laws.

10. Protection of Minors

Our services do not specifically target individuals younger than 13 years of age, and we do not wittingly collect their data. If it comes to our attention that such information has been transmitted by a child, please get in touch with us immediately.

11. Modifications to This Privacy Policy

We may from time to time update this Privacy Policy to reflect new practices or legislative changes. Notifications of changes will be made through posting the revised policy on our site, sending emails to registered users, or providing on-site announcements. Continued use post the amendment date implies acceptance of the new terms.

12. Getting in Touch

For inquiries about this Privacy Policy or our data handling methods, please contact us at:

13. Google Ads User Consent Policy Compliance

We adhere to the consent policies of Google Ads. Changes can be made to your cookie/tracking preferences at any time via our cookie settings.